Terms of Service

These Terms of Service ("Terms") govern your use of the DripEdge web platform, this website, and the DripEdge FieldConnect mobile application (together, the "Services"), operated by DripEdge.io ("DripEdge," "we," "us"). By accessing or using the Services, you agree to these Terms.

1. Accounts and access

The Services are business software provided to roofing companies and their personnel. Your access is typically provisioned by your employer or company administrator. You are responsible for keeping your credentials secure and for all activity under your account. You must be at least 18 years old to use the Services.

2. Acceptable use

You agree not to:

• Use the Services in violation of applicable law, including laws governing door-to-door solicitation and consumer privacy;
• Attempt to gain unauthorized access to the Services or another company's data;
• Interfere with or disrupt the integrity or performance of the Services;
• Copy, resell, or reverse-engineer the Services except as permitted by law.

3. Customer data

Data your company enters into the Services — customer records, property information, photos, appointments, and related content — belongs to your company. We process it to provide the Services as described in our Privacy Policy. Your company is responsible for having the necessary rights and consents to collect and store that information.

4. Mobile application

The FieldConnect app is licensed, not sold, to you for use on Apple devices you own or control, subject to the Apple App Store terms. Some features, such as territory maps and activity logging, use device capabilities like location services, camera, and photos; these are optional and controlled through your device settings. The app requires a valid DripEdge account.

5. Availability and changes

We work to keep the Services available and reliable, but they are provided "as is" and "as available." We may modify, suspend, or discontinue features with reasonable notice where practical. Scheduled maintenance and factors outside our control may occasionally interrupt availability.

6. Disclaimers and limitation of liability

To the maximum extent permitted by law, DripEdge disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, DripEdge will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising from your use of the Services. Our aggregate liability for claims relating to the Services will not exceed the amounts paid by your company for the Services in the twelve months preceding the claim.

7. Termination

Your company's agreement with DripEdge governs subscription terms and termination. We may suspend or terminate access for violation of these Terms. Upon termination, your right to use the Services ends, and data handling follows our Privacy Policy and any applicable agreement with your company.

8. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date above and, where appropriate, notify account administrators. Continued use of the Services after changes take effect constitutes acceptance.

9. Contact

Questions about these Terms? Email us at hello@dripedge.io.